| 售後服務／隱形眼鏡配戴與保養 |
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| 售後服務: |
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| （溫馨提示：請收到貨 沒開封之前一定要仔細檢查是否有色差等問題） |
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| 1.破片 |
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| 2.顏色不同(寄錯顏色) |
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| 以上問題在未開封瓶裝前都可容易辨識請各位保障自己權利使用貨銷售前先檢查清楚再使用及售出 |
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| 未開封瓶須售服請於到貨後 "7日" 內拍照回傳 [email protected] |
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| 1.瓶底鏡片 |
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| 無法售服情形: |
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| 1.若是滑動過大，或是有血絲，此情形屬於"弧度不合"無法售服。 |
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| 2.當初給錯度數。 |
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| 以上屬於人為因素 |
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| 備註: 如果是鏡片破片或是鏡片蝦疵問題 通常只發生在一眼，會同時瑕疵不太可能 , |
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| 若是雙眼戴都有問題 很可能是不適合戴此品牌, 廠商那裏能處理的只有問題片,個人眼睛不是何問題,不在售服範圍內。 |
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| 常見問題處理須知 |
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| 刺痛感處理方法 ： |
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| 開封鏡片不建議立即使用，請泡保存液六小時，使用前再用食鹽水沖洗乾淨 |
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| 若帶起來刺痛，務必請多清洗幾次，新的鏡片難免比較澀 |
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| 清洗多次仍舊有異物感者，建議可用食鹽水沖洗眼睛，再配戴 |
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| 備註: 如果是鏡片破片或是鏡片蝦疵問題 通常只發生在一眼，會同時瑕疵不太可能 ,廠商那裏能處理的只有問題片,個人眼睛不是何問題,不在售服範圍內。 |
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| 若是雙眼戴都有問題 很可能是不適合戴此品牌, |
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| 單一眼不舒服處理方法： |
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| 試著將鏡片左右眼交換戴，檢查是眼睛不舒服還是鏡片不舒服 |
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| 清洗多次仍舊有異物感者，建議可用食鹽水沖洗眼睛，再配戴 |
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| 清潔問題： |
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| ◎因本產品是年拋鏡片，所以勿將食鹽水當清洗液使用、以免照成鏡片不耐久性。 |
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| ◎使用的保養藥水：多功能保養液即可（請勿使用雙氧類的保養液） |
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| ◎鏡片配戴後都要使用保養液搓洗淨片，否則淚蛋白卡太深在鏡片上，容易造成配戴時間不耐久。 |
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| ◎每天手洗鏡片、每周去蛋白，可維持鏡片配戴舒適度。 |
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| ◎去蛋白:市面上許多大廠牌均有販售：藥錠狀、液狀等去蛋白 |
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| ◎每周去蛋白使用方法: |
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| 去蛋白片的使用方法: 清洗鏡片後，左右各泡一錠，靜置30分鐘內，清洗後換上新的保存液即可 |
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| 酵素液的使用方法: 清洗鏡片後，左右眼各滴一滴，浸泡至隔天即可 |
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| 戴久了容易乾燥 ? |
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| 大直徑的?眼與傳統小直徑隱眼比較上，面積多出很多， 隱眼都依賴淚液來維持保水度的 ，所以相對會一直需要吸收眼睛的淚液，來保持舒適度，戴久了 所以容易乾燥，建議配戴時間不宜過長。美瞳片畢竟與透明片不同，其中夾層著顏色，相對透氧性再怎麼高，也比不過透明片的透氧性，故在配戴時，盡量控制在6-10小時，每天務必一定搓洗鏡片，以保持清潔。 |
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| ★隱形眼鏡配戴及保養★ |
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| 度數問題 : |
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| 0-100度，只有3個度數0.50.100 |
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| NEO廠牌: |
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| 度數100-500，25度一跳(例如：100、125、150、175、200……) |
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| 度數500-800， 50度一跳(例如：500、550、600、650、700……) |
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| GEO廠牌(某些款式只有到600或800度) |
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| 度數100-600，25度一跳(例如：100、125、150、175、200……) |
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